FAQs

Yes. Every floor is sold by the square metre and prices include VAT. Where a stone is “price on request” we confirm the price before you commit to anything.

Order the stones you are genuinely choosing between. If an order is unusually large we will call before we send it.

Because once a floor is down you see it every day. Samples go home, you live with them, and you come back when you are sure.

Yes. The Shaftesbury showroom has full-size pieces in natural light. Call ahead so someone is here to help.

Kerbside by pallet, £70+VAT per pallet, up to 1000 kg (about 15 m²), in 3–5 working days. The lorry needs a level, driveable surface.

Only under the supplier’s conditions: undamaged, packed as delivered, a breakage fee if pieces are damaged, £70 per pallet for collection and a restocking fee. Contact us first.

Quantity is in square metres, including any wastage you have allowed for.

Within 40 miles of Shaftesbury, across Dorset, Wiltshire and Somerset. We supply nationwide.

No. Every project is different, so we quote after a survey. Quotations are free.

Yes. Limestone and porcelain both perform well over underfloor heating when the subfloor is prepared properly.

Most limestone is 15 mm or 20–23 mm; traditional flagstones are the thicker option. Porcelain is typically 9–10 mm indoors and 20 mm for patios. Each product page lists the thickness.

Yes. We seal before grouting and again once the floor is finished. Re-seal every few years depending on wear; we will tell you what to use.

A pH-neutral stone cleaner and warm water. Avoid acidic or bleach-based cleaners on limestone and travertine.

Usually. We repair and restore existing stone floors as well as laying new ones.